Privacy Policy

1. Information We Collect

We collect information you provide when you create an account, place orders, or contact us:

• Personal information: Name, email, phone, addresses
• Payment information (processed securely through Razorpay - we don't store card details)
• Order history and preferences

2. How We Use Your Information

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Provide customer support
• Send promotional emails (with your consent)
• Send reorder reminders after 30 days
• Improve our services

3. Information Sharing

We do not sell your personal information. We only share with:

• Payment processors (Razorpay) for secure transactions
• Shipping partners for order delivery
• Email service providers for communications

4. Data Security

We implement industry-standard security measures including SSL encryption, secure password storage, and limited data access.

5. Your Rights

• Access your personal information
• Correct inaccurate data
• Delete your account
• Opt-out of promotional emails

Contact us at support@thermapro.store to exercise these rights.

6. Contact Us