1. Information We Collect
We collect information you provide when you create an account, place orders, or contact us:
- Personal information: Name, email, phone, addresses
- Payment information (processed securely through Razorpay - we don't store card details)
- Order history and preferences
2. How We Use Your Information
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Provide customer support
- Send promotional emails (with your consent)
- Send reorder reminders after 30 days
- Improve our services
3. Information Sharing
We do not sell your personal information. We only share with:
- Payment processors (Razorpay) for secure transactions
- Shipping partners for order delivery
- Email service providers for communications
4. Data Security
We implement industry-standard security measures including SSL encryption, secure password storage, and limited data access.
5. Your Rights
- Access your personal information
- Correct inaccurate data
- Delete your account
- Opt-out of promotional emails
Contact us at support@thermapro.store to exercise these rights.
6. Contact Us
ThermaPro
Mumbai, Maharashtra, India - 400001
Email: support@thermapro.store
Phone: +91 98765 43210